Mobile App Usage and its Implications for Service Management – Empirical Findings from German Public Transport

Formalization and Performance in New Service Development: Empirical Findings from German and Swiss Companies

Is there any relationship between the formalization of new service development (NSD) processes and firm performance? And if formalized NSD process and firm performance are correlated, what are the main drivers? The aim of the study is to explore and identify the degree of NSD processes formalization in German and Swiss companies, and to investigate the impact of process formalization on firm pe...

Empirical analysis of mobile interpersonal communication service usage

Aalto University, P.O. Box 11000, FI-00076 Aalto www.aalto.fi Author Juuso Karikoski Name of the doctoral dissertation Empirical analysis of mobile interpersonal communication service usage Publisher School of Electrical Engineering Unit Department of Communications and Networking Series Aalto University publication series DOCTORAL DISSERTATIONS 119/2013 Field of research Network Economics Manu...

Understanding Mobile App Usage Patterns Using In-App Advertisements

Recent years have seen an explosive growth in the number of mobile devices such as smart phones and tablets. This has resulted in a growing need of the operators to understand the usage patterns of the mobile apps used on these devices. Previous studies in this area have relied on volunteers using instrumented devices or using fields in the HTTP traffic such as User-Agent to identify the apps i...

Lay Internet Usage - An Empirical Study with Implications for Electronic Commerce and Public Policy

Public Transport Ontology for Passenger Information Retrieval

Passenger information aims at improving the user-friendliness of public transport systems while influencing passenger route choices to satisfy transit user’s travel requirements. The integration of transit information from multiple agencies is a major challenge in implementation of multi-modal passenger information systems. The problem of information sharing is further compounded by the multi-l...